Question 1

What makes GumGear different from a boil-and-bite mouthguard?

Accepted Answer

GumGear guards are custom-made from your own dental impression. You take an impression at home using our kit, ship it back, and we fabricate a guard moulded to your exact bite. That means no shifting, no gagging, easier breathing and speaking, and better impact absorption than any boil-and-bite.

Question 2

How is this different from a dentist-made mouthguard?

Accepted Answer

Fit quality is comparable — both use dental impressions — but you don't need to visit a dentist, book two appointments, or pay $250–$600. GumGear is the same professional fit, delivered to your door, designed by you, at a fraction of the cost.

Question 3

What is the difference between Contact Guard and Combat Guard?

Accepted Answer

Both are custom-moulded from your dental impression, but built to different protection levels. Contact Guard ($99) is designed for contact sports — rugby, hockey, lacrosse, basketball, and BJJ. Combat Guard ($169) uses heavier construction with more layers and greater thickness, designed for strike-heavy combat sports like MMA, boxing, Muay Thai, and kickboxing.

Question 4

Do I need to go to a dentist to take an impression?

Accepted Answer

No. Our kit is designed to be taken at home. Follow the included instructions — it takes about 5–10 minutes.

Question 5

How long does the full process take from order to guard in hand?

Accepted Answer

14–21 days total: we ship your impression kit, you take the impression and ship it back (prepaid label included), we manufacture your guard and ship it to you.

Question 6

Are GumGear mouthguards 3D printed?

Accepted Answer

No. GumGear guards are pressure-laminated over a positive cast of your dental impression — the same multi-layer process used by dental labs. Materials are BPA-free, latex-free, medical-grade EVA (ethylene-vinyl acetate), the standard material for athletic mouthguards.

Question 7

How do I design my guard?

Accepted Answer

Use the 3D customiser on the product page. Pick base colours, add custom text (name, gym, slogan), upload your own artwork, or choose from our design library.

Question 8

How long will a mouthguard last?

Accepted Answer

With normal use: 6–12 months for contact sports, 3–9 months for heavy combat use. Replace when you see visible wear, chips, or loss of shape.

Question 9

How do I clean my mouthguard?

Accepted Answer

Rinse with cool water after every use. Brush with a soft toothbrush and mild soap weekly. Store in the provided case. Avoid hot water — it can distort the fit. Don't leave it in a hot car. Avoid alcohol-based mouthwash, which can degrade the material over time.

Question 10

What if my guard doesn't fit when it arrives?

Accepted Answer

Contact us within 30 days. If your guard doesn't fit correctly, we'll work with you to make it right — including remaking the guard if needed.

Question 11

Do I need an account to order?

Accepted Answer

No — guest checkout is fully supported. You can create an account after purchase to track your order and save designs for future orders.

Question 12

What payment methods do you accept?

Accepted Answer

All major credit cards, Apple Pay, and Google Pay via Stripe Checkout.

Question 13

Do you offer team or gym pricing?

Accepted Answer

Yes — contact us at contact@gumgear.com and we'll put together a quote for your team, gym, or event.

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